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Privacy Policy

Effective as of: October 19, 2024

Wintergarde Development AB operates GeoQuestr, a real-world exploration platform where players interact in augmented reality environments. Protecting your privacy is of utmost importance to us. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have when interacting with our games, apps, websites, and related services (collectively, the "Services").

You should also review our Terms of Service, which set out the contract between you and Wintergarde Development AB when you use our Services.

1. Who decides how your information is used?

Wintergarde Development AB, headquartered at Nordgårdsgatan 2, 41285 Göteborg, Sweden, is the primary data controller responsible for making decisions about how we use your personal information. If you have any questions or comments about this policy, you can reach us at:

Email: hello@geoquestr.com
Data Protection Officer (DPO): hello@geoquestr.com

2. The information we collect and how we use it

This Privacy Policy covers the use of any personal information that can identify you or is linked to you (“Personal Data”).

We collect and use Personal Data to provide and improve our Services, including:

Account Registration: When you sign up for an account, you provide us with your username, age, and email address. This information allows us to verify your identity and eligibility to use the Services.
Third-Party Login: You may sign up using external accounts (e.g., Google, Facebook, or Apple). We collect limited information from these services based on your settings, such as your email or unique user ID.
Location Information: GeoQuestr uses GPS and other location technologies to deliver game features based on your real-world location. We collect your location data to ensure you can interact with virtual objects and experiences within the game.
Device Information: We collect details about your device, such as device identifiers, operating system, and installed apps, to enhance gameplay and personalize your experience.
In-Game Actions and Achievements: We collect your in-game progress, achievements, and behavior to enhance your experience and provide tailored content.
Purchases and Financial Data: When you make in-app purchases, we collect your transaction details (but not your full payment information). This data is used to process purchases and provide customer support.
Social Features: If you choose to engage with social features in GeoQuestr, such as sending messages or sharing content, we collect and display the content you contribute to other players.

We also rely on legitimate interests to collect and use Personal Data, such as:

Analytics: We analyze gameplay data and device information to understand how users interact with our Services and make improvements.
Communications: We use your email to send technical support updates, gameplay tips, and news. You can opt-out anytime via in-app settings or email preferences.
Promotions and Offers: We analyze your in-game behavior to provide personalized offers and promotions, which you can opt-out of through in-app settings.
Advertising: We may display in-app ads based on your location or other data. You can opt-out of personalized ads in your device settings.

We do not share your Personal Data with third parties except in the following cases:

Service Providers: We work with third-party companies to help us operate and maintain the Services (e.g., data hosting, analytics, and customer support). These service providers process Personal Data on our behalf and under strict contractual obligations to protect your privacy.
Other Players: Certain elements of your in-game profile, such as your username, avatar, and gameplay progress, may be visible to other players, particularly during multiplayer events or social interactions.
Legal Obligations: We may share your information to comply with legal obligations, respond to claims, or protect our rights and safety.
Business Transactions: In the event of a business transaction, such as a merger or sale, your data may be transferred to the acquiring entity.

4. Data transfers and international storage

Your Personal Data may be stored and processed outside your home country, including in countries where data protection laws differ from those in your jurisdiction. When transferring data from the European Economic Area (EEA), we ensure an adequate level of protection by using EU-approved standard contractual clauses.

5. How we protect your information

We take security seriously and have implemented technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Access to your information is limited to authorized personnel who need it to perform their job functions.

6. How long we retain your information

We retain your Personal Data for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, we will either anonymize or delete it in compliance with applicable laws.

7. Your rights and choices

You have rights regarding your Personal Data, including:

Access: You can request access to the Personal Data we hold about you by contacting us at hello@geoquestr.com.
Correction: You can correct or update your information through your account settings or by contacting us.
Deletion: You can request the deletion of your Personal Data at any time by contacting hello@geoquestr.com.
Opt-Out: You can opt-out of marketing communications and personalized ads in your device or in-app settings.
Data Portability: You have the right to request the transfer of your Personal Data to another service, where technically feasible.

If you believe your rights have been violated, you may file a complaint with your local data protection authority.

GEOQUESTR

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